Last updated: 23 July 2026
Pharmacy Weight Loss Staithes | GPhC Registration No. 9012511 | Last Updated: July 2026
We are committed to protecting your personal data and handling it responsibly. This policy explains how Pharmacy Weight Loss Staithes collects, uses, and protects your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Pharmacy Weight Loss Staithes is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Staithes and across the UK. We act as the Data Controller for all personal information collected through our services.
To provide safe and effective pharmacy services, we may collect the following categories of information:
Personal details: Your full name, date of birth, address, email address, and phone number.
Health and medical information: Medical history, current medications, weight, BMI, lifestyle information, and any other clinical details necessary to assess your suitability for treatment.
Payment information: Billing details processed securely through our payment provider. We do not store full card details on our systems.
Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our website.
We use your personal information for the following purposes:
Providing clinical services: To assess your suitability for weight loss treatments, issue prescriptions, and dispense medications safely. All prescriptions are reviewed and approved by our registered pharmacist before dispatch, with delivery within 1 working day of approval.
Communication: To send you appointment reminders, prescription updates, order confirmations, and important safety information relating to your treatment.
Legal and regulatory compliance: To meet our obligations as a GPhC registered pharmacy, including maintaining accurate patient records as required by law.
Service improvement: To analyse how our website is used and improve the overall patient experience.
Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and the provision of healthcare (processing of special category health data is carried out under Article 9(2)(h) of the UK GDPR).
Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device.
Essential cookies are necessary for the website to function correctly and cannot be disabled.
Analytical cookies help us understand visitor behaviour so we can improve our services. These are only placed with your consent.
You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
We do not sell your personal data. We may share your information with trusted third parties only where necessary:
Healthcare providers: Where clinically necessary, relevant health information may be shared with GPs or other healthcare professionals involved in your care.
Delivery partners: Limited personal details (name and delivery address) are shared with our courier to fulfil medication dispatch within 1 working day of pharmacist approval.
Payment processors: Billing information is handled securely by our payment provider in accordance with PCI DSS standards.
IT and system providers: We use secure, UK-based software platforms to manage consultations and patient records. All providers are bound by data processing agreements.
All third parties are required to handle your data securely and in compliance with UK GDPR.
We retain patient records for a minimum of 8 years in line with NHS and GPhC guidance, or longer where required by law. After this period, data is securely deleted or anonymised.
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems are regularly reviewed to maintain high security standards.
Under UK GDPR, you have rights regarding your personal data, including the right to access, correct, or request deletion of your information, as well as the right to object to or restrict certain types of processing. You may also request that your data be transferred to another provider where applicable. To exercise any of these rights, please contact us using the details below.
If you have any questions about this privacy policy or how we handle your data, please get in touch. We aim to respond to all data-related enquiries within 48 hours.
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009
Registered Pharmacy: Pharmacy Weight Loss Staithes | GPhC No. 9012511